Business Office FAQs

1. Why can't you talk to me about my student's bill?
   The Family Education Rights and Privacy Act (FERPA) of 1974, also known as the Buckley Amendment, is designed to protect the privacy of student records. This also applies to financial records. Your student needs to sign a FERPA form (managed by the Registrar's Office) and name you as representative of their account if they wish the Business Office to discuss their bill with you.
2. When is tuition due?
   ESTIMATED fall term charges are due by August 1st, winter term by December 15th. Additional charges such as course fees, changes in meal plans, etc. are due by the last day of the add/drop periods in September and January.
3. What if I use Tuition Management(TMS) or have third-party paying my bill?
   If you use our payment plan company (TMS) or have payments coming from a tribe, 529 educational plan, federal or statement government, you will not be assessed a late fee.
4. Why do I have a late fee?
   A $200 late fee is assessed for unpaid balances after each add/drop period (found on the academic calendar.)
5. What is the credit agreement?
   The Credit Agreement (Student Educational Loan Agreement) must be signed by every student. It states that the student, and a designated responsible party, agrees to pay for the services that Northland offers.
6. Why doesn't my student's work study appear on the bill?
   While the work study award is considered a Financial Aid award, it is not applied directly to the bill because the money must be earned by working. Money from work study positions can be applied directly by filling out a payroll direct deposit form from the Payroll Office.
7. How do I view and pay the bill?
   View or pay your bill online by logging in to the My Northland portal at my.northland.edu. Click on the "Finances" tab and then access your bill within the "Payment Center." Once clicking into CASHNet, if you have not already done so, please give access to those individuals that may need to see and/or pay your bill. The "Authorized User" section is on the lower left-hand side called "Parent Pins". This action will provide authorized users with secure log-in information.
8. How do I waive the student health insurance?
   The Student Health Insurance requirement can be waived by filling out the on-line waiver located on the New Student or Continuing Student portals.